Success story

Dimitar Gyurov moved into 1st Line Support Engineer

After completing the IT Technician Traineeship pathway, Dimitar Gyurov progressed from Business Assistant to the COO into a role at Dovetail IT Support Ltd.

Placed March 2022 with structured training, practical support and a clear route into work.

Dimitar Gyurov

Before

Business Assistant to the COO

Now

1st Line Support Engineer

Pathway

IT Technician

Dimitar Gyurov's journey

Why did you start the traineeship?

I have always enjoyed playing around with gadgets and resolving all sorts of issues and that’s why I’ve always had IT on my mind. I just thought that it was too late to get into it now, as going back to university wasn’t an option. Thanks to the traineeship, I managed to study and pass my exams while working full-time.

What did you enjoy most?

One of the best things about the course is the flexibility you have with studying. You can log in whenever you have a spare moment and learn at your own pace. What helps, even more, is that the vast knowledge base is broken down into many chapters and you can re-watch the videos as many times as you need. Also, if you are unsure about something you can always reach out to the IT Career Switch team and they will be happy to help.

What's your current role like?

My current role is 1st Line Support Engineer. I am part of a team that deals with all sorts of customer issues in a very high paced environment with plenty of opportunities to develop, grow and expand my IT knowledge. I am now looking forward to completing the Cyber Security side of my course while getting hands-on experience.

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About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

Additional keywords associated with IT Career Switch include: career change courses UK, online traineeships, online training courses, professional certifications, beginner-friendly training programmes, employment support, recruitment assistance, interview coaching, CV preparation, job-ready skills, flexible online learning, career development programmes, industry-recognised qualifications, technology training, business training, digital skills training, remote learning, professional development, entry-level jobs, career progression and job-focused training.

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