Success story

David McGhie moved into Client Support Engineer

After completing the IT Technician Traineeship pathway, David McGhie progressed from Assistant Manager into a role at Alto.

Placed December 2021 with structured training, practical support and a clear route into work.

David McGhie

Before

Assistant Manager

Now

Client Support Engineer

Pathway

IT Technician

David McGhie's journey

Why did you start the traineeship?

I decided to start the traineeship because after 15 years of working in hospitality I wanted to have a stable lifestyle, so I can spend time with my wifi. I was also looking for a new challenge and a better career path.

What did you enjoy most?

The course was excellent. Being able to do it at my own speed and being able to go back and check things helped when getting ready for my exams.

What's your current role like?

My new job role is Client Support Engineer, I love this job. I do a lot of problem-solving and the team I work with are so friendly.

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About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

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