Success story

Ciaran Mc Cance moved into Junior Application Support Analyst

After completing the IT Technician Traineeship pathway, Ciaran Mc Cance progressed from Bartender into a role at Firefly Learning.

Placed May 2021 with structured training, practical support and a clear route into work.

Ciaran Mc Cance

Before

Bartender

Now

Junior Application Support Analyst

Pathway

IT Technician

Ciaran Mc Cance's journey

Why did you start the traineeship?

I have always been very passionate about technology and was determined to pursue a career in IT. After completing my degree, I struggled to secure any job interviews and felt like I was never going to be able to secure an IT role. During the lockdown, I commenced this Traineeship in the hope that it would be the perfect opportunity to help enhance my IT knowledge even further and stand out more to recruiters.

What did you enjoy most?

The overall structure of the Traineeship was fantastic and I enjoyed each stage. The online learning was very informative and enjoyable, especially the live labs as they allow you to challenge yourself with different troubleshooting scenarios which will benefit you in any IT role. What stood out for me the most was the fantastic service provided by the staff. Leigh, my personal tutor, was very quick to answer any queries about the course. Clive also did a fantastic job improving my CV. He also made weekly phone calls throughout the recruitment process to check in on my progress and was able to secure me a job role within a matter of weeks.

What's your current role like?

I secured a role as an Application Support Analyst with Firefly Learning which I couldn’t be happier with. I am constantly learning and developing my IT knowledge every day and working for a fantastic company with a great team. My job role consists of troubleshooting various issues our clients are having which provides a great sense of satisfaction being able to solve issues on my own and assisting people. This is a company I hope to work with for many years and this couldn’t have happened without the help of IT career Switch.

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About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

Additional keywords associated with IT Career Switch include: career change courses UK, online traineeships, online training courses, professional certifications, beginner-friendly training programmes, employment support, recruitment assistance, interview coaching, CV preparation, job-ready skills, flexible online learning, career development programmes, industry-recognised qualifications, technology training, business training, digital skills training, remote learning, professional development, entry-level jobs, career progression and job-focused training.

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