Success story

Angela Maya Campbell moved into IT Help Desk Technician

After completing the IT Technician Traineeship pathway, Angela Maya Campbell progressed from English Language Teacher into a role at North.

Placed December 2021 with structured training, practical support and a clear route into work.

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Before

English Language Teacher

Now

IT Help Desk Technician

Pathway

IT Technician

Angela Maya Campbell's journey

Why did you start the IT Technician Traineeship?

Everything that IT Career Switch provides, I was looking for. I had fallen into a teaching career and stayed there for 27 years but was often the ‘go-to IT person.’ Itching to go back into what had been my first-degree choice, (but ended up being put on the backburner as I focused on Education) I made a conscious decision at 50 years of age during the 2020 lockdown that it was now or never! It is the best career decision I’ve ever made.

What did you enjoy most?

The training was incredibly thorough, I loved how it was like building blocks that really expanded your understanding. I also really enjoyed the practical training of the Live Labs, which was absolutely essential for the exams as well as paving the way for real-world application. I have to say the help from my tutor Leigh and my recruitment officer Ann was so invaluable!

What's your current role like?

Lucky doesn’t even describe how I feel about my new company and amazingly patient manager. Every day is different and I am learning so much, from dismantling laptops to fixing issues using Remote Desktop and everything in between. Thank you for everything, IT Career Switch.

“

- Angela Maya Campbell

IT Help Desk Technician

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Ready to follow a similar path? Discover how our IT Technician Traineeship helps career changers develop job-ready skills for IT jobs in the UK, with structured support, practical training and access to one of the UK's leading job guarantee courses designed to help you secure real IT training jobs and long-term career change jobs.

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About IT Career Switch

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