Success story

Alisha Hardie moved into First Line Support

After completing the IT Technician Traineeship pathway, Alisha Hardie progressed from Self-employed into a role at Iken Business.

Placed May 2023 with structured training, practical support and a clear route into work.

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Before

Self-employed

Now

First Line Support

Pathway

IT Technician

Alisha Hardie's journey

Why did you start the IT Technician Traineeship?

I was looking to make a shift between fields and pursue my interests in the IT realm.

What did you enjoy most?

The access to resources, knowledge bases, support, and live lab experience was vital for my success throughout the traineeship. Being able to learn new things is great, but it’s even better when you are provided with the resources that will allow you to fully embrace the information you are being presented.

What's your current role like?

My current role as a First Line Support Consultant @ Iken is rewarding and builds upon the foundations I learned doing this Traineeship.

“

- Alisha Hardie

First Line Support

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Ready to follow a similar path? Discover how our IT Technician Traineeship helps career changers develop job-ready skills for IT jobs in the UK, with structured support, practical training and access to one of the UK's leading job guarantee courses designed to help you secure real IT training jobs and long-term career change jobs.

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