Success story

Adam Chesney moved into IT Help Desk Support

After completing the IT Technician Traineeship pathway, Adam Chesney progressed from Prison Officer into a role at Permatek Ltd.

Placed June 2023 with structured training, practical support and a clear route into work.

Adam Chesney

Before

Prison Officer

Now

IT Help Desk Support

Pathway

IT Technician

Adam Chesney's journey

Why did you start the traineeship?

I started the traineeship because I found myself stuck in a job/position I didn’t find enjoy or felt couldn’t offer me much more in terms of job satisfaction.

What did you enjoy most?

I enjoyed the bite-size lessons alongside the simulation which helped not make me feel like I wasn’t going to be thrown into a position I couldn’t handle.

What's your current role like?

My current role is more ‘technically enjoyable’ as I personally enjoy troubleshooting and problem-solving for clients. As it is such a bespoke system we use it makes me feel quite unique in the sense of only a few others can work on this system and software.

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About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

Additional keywords associated with IT Career Switch include: career change courses UK, online traineeships, online training courses, professional certifications, beginner-friendly training programmes, employment support, recruitment assistance, interview coaching, CV preparation, job-ready skills, flexible online learning, career development programmes, industry-recognised qualifications, technology training, business training, digital skills training, remote learning, professional development, entry-level jobs, career progression and job-focused training.

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