Success story

Adam Chesney moved into IT Help Desk Support

After completing the IT Technician Traineeship pathway, Adam Chesney progressed from Prison Officer into a role at Permatek Ltd.

Placed June 2023 with structured training, practical support and a clear route into work.

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Before

Prison Officer

Now

IT Help Desk Support

Pathway

IT Technician

Adam Chesney's journey

Why did you start the IT Technician Traineeship?

I started the traineeship because I found myself stuck in a job/position I didn’t find enjoy or felt couldn’t offer me much more in terms of job satisfaction.

What did you enjoy most?

I enjoyed the bite-size lessons alongside the simulation which helped not make me feel like I wasn’t going to be thrown into a position I couldn’t handle.

What's your current role like?

My current role is more ‘technically enjoyable’ as I personally enjoy troubleshooting and problem-solving for clients. As it is such a bespoke system we use it makes me feel quite unique in the sense of only a few others can work on this system and software.

“

I enjoyed the bite-size lessons alongside the simulation which helped not make me feel like I wasn’t going to be thrown into a position I couldn’t handle.

- Adam Chesney

IT Help Desk Support

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Ready to follow a similar path? Discover how our IT Technician Traineeship helps career changers develop job-ready skills for IT jobs in the UK, with structured support, practical training and access to one of the UK's leading job guarantee courses designed to help you secure real IT training jobs and long-term career change jobs.

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About IT Career Switch

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