Job Before: Student
Job Now: 1st Line IT Support @ Blick Rothenberg
Why did you start the Traineeship?
So, I decided its time to be in a firm position and that’s where IT Career Switch came in. I researched IT courses and noticed they had promising reviews besides having online lessons which made things more comfortable studying at home as opposed to in person.
What did you enjoy most about the Traineeship?
What's your current role like?
A few of the tasks include fixing issues remotely via MS Teams or Dameware, removing users from AD groups once they’ve left, amending people’s OOO via Exchange Admin Center, updating driver issues via Dell Software Support UK, dismantling faulty monitors and replacing faulty Dell docks in place for fresh versions amongst many other tasks.
P.S. I’m forever grateful for IT Career Switch in opening the door to my career as it is my first permanent job.