IT Technician Traineeship
Guaranteed job in IT or 100% of your course fees back
- Price: £799 or £112 deposit and 10 monthly interest free payments of £78.40
- Study time: 3-9 months
- Salary: £21k – £30k
Start Your IT
Career Today
Our online IT Technician Traineeship is a convenient and cost-effective way to start a new career in IT. It’s broken down into 3 simple steps, which consist of online courses, practical live labs & the official CompTIA A+ exams.
The training can be completed all online, so whether you are working full time, part-time or unemployed, the package has the flexibility to be completed at a pace that suits you.
Our expert recruitment team works solely with our own graduates on a one-to-one basis to secure your dream role. With partnerships across the whole of the UK and a pro-active approach to securing interviews, we go above and beyond to ensure you are swiftly placed.
If you do not receive a job offer within 15 weeks of successful completion of your studies we will refund 100% of your course fees back to you.
Our unrivaled job/money-back guarantee gives you full confidence that the IT Technician Traineeship is the way to go in kick-starting your new IT career.
Success stories
Don’t just take our word for it. Check out some of our success stories from the 100’s of students who are now happily working in their new career.
Traineeship overview
The training program is broken down into 3 steps:
Course outline
Below you can find the description of each course that you will be studying in step-1 of the Traineeship. The combination of CompTIA, Microsoft & Cisco courses is what gives our students the well-rounded knowledge needed to become job-ready.
Meet your tutors
You are not alone. We give you the support needed to complete your studies with tutors on hand to contact any time you feel stuck.

I always keep myself up to date on the latest technology as well as updating my certifications so that I can provide expert tutor support on the latest curriculum.

I have more than 20 years of experience in the IT field, this forms the foundation of my commitment to help my students, whatever their abilities may be.
I’m passionate about everything IT. I keep up to date with all my relevant certifications as well as new technologies to ensure I provide the best possible support. In my spare time, I’m also an avid pc gamer and motorcycle enthusiast.
Recruitment
Our specialist recruitment team will work with you on a one-to-one basis to place you into your new IT role.

15 week
recruitment period
On completion of your studies, you will be assigned your own personal recruitment consultant. Firstly your CV will be completely reformatted, updated, and tailored to the IT industry.
Your consultant will then actively seek opening positions with our wide network of partner companies and new companies hiring in your area. You will be provided with comprehensive interview prep and techniques ensuring you’re fully confident in the hiring process.
On average our students are hired within only 4 weeks.

Guarantee
We’ve got you covered. As per our job guarantee, we will place you into an IT position within 15 weeks of completing your Traineeship. The job offer must also be within 20 miles of your home location with a salary between 21 to 30k.
In the unlikely event that we are unable to do so, we will refund all of your course fees back to you with 10 working days. No quibbles, and no fuss.
Example Jobs

IT Support
Job Overview
To provide 1st line (helpdesk) technical support to staff within the business, assisting them with hardware and software problems via phone, email or desktop takeover.
Duties and Responsibilities
- To provide technical support; answering support queries either onsite or via phone or email.
- To maintain a high degree of customer service for all support queries and adhere to all service management principles.
- To take ownership of user problems and be proactive when dealing with user issues.
- To log all calls on the call logging system and maintain full documentation.
- Respond to enquiries from clients and help them resolve any hardware or software problems.
- Maintain a log of any software or hardware problems detected.
- Support users in the use of Computer equipment by providing necessary training and advice.
- To allocate more complex service issues to the relevant IT Support member.
- To arrange for external technical support where problems cannot be resolved in house.
IT Support
Job Overview
To provide 1st line (helpdesk) technical support to staff within the business, assisting them with hardware and software problems via phone, email or desktop takeover.
Duties and Responsibilities
- To provide technical support; answering support queries either onsite or via phone or email.
- To maintain a high degree of customer service for all support queries and adhere to all service management principles.
- To take ownership of user problems and be proactive when dealing with user issues.
- To log all calls on the call logging system and maintain full documentation.
- Respond to enquiries from clients and help them resolve any hardware or software problems.
- Maintain a log of any software or hardware problems detected.
- Support users in the use of Computer equipment by providing necessary training and advice.
- To allocate more complex service issues to the relevant IT Support member.
- To arrange for external technical support where problems cannot be resolved in house.
Position 1
IT Support
Job Overview
To provide 1st line (helpdesk) technical support to staff within the business, assisting them with hardware and software problems via phone, email or desktop takeover.
Duties and Responsibilities
- To provide technical support; answering support queries either onsite or via phone or email.
- To maintain a high degree of customer service for all support queries and adhere to all service management principles.
- To take ownership of user problems and be proactive when dealing with user issues.
- To log all calls on the call logging system and maintain full documentation.
- Respond to enquiries from clients and help them resolve any hardware or software problems.
- Maintain a log of any software or hardware problems detected.
- Support users in the use of Computer equipment by providing necessary training and advice.
- To allocate more complex service issues to the relevant IT Support member.
- To arrange for external technical support where problems cannot be resolved in house.

IT Technician
Job Overview
IT Technician required to join our Field Services team, which will involve working on site with our clients, helping to deliver a broad range of IT support solutions, along with providing brilliant customer service at all times.
Duties and Responsibilities
- Presenting the proposed solutions to the clients over the telephone and face to face and explaining the industry jargon in a clear, confident and concise manner.
- Designing, building and testing hardware and software for inclusion into systems both at our facility and on site. Installing and maintaining systems.
- Problem solving both before and during installation.
- Ensuring that during on site project work customer requirements are met wherever feasible. Providing professional and competent pre and post-sales support to customers. Writing and delivering documentation, application guides, manuals etc.
- Training the clients staff on the operation and maintenance of the systems. Supporting colleagues with internal IT issues.
- General PC Maintenance.
IT Technician
Job Overview
IT Technician required to join our Field Services team, which will involve working on site with our clients, helping to deliver a broad range of IT support solutions, along with providing brilliant customer service at all times.
Duties and Responsibilities
- Presenting the proposed solutions to the clients over the telephone and face to face and explaining the industry jargon in a clear, confident and concise manner.
- Designing, building and testing hardware and software for inclusion into systems both at our facility and on site. Installing and maintaining systems.
- Problem solving both before and during installation.
- Ensuring that during on site project work customer requirements are met wherever feasible. Providing professional and competent pre and post-sales support to customers. Writing and delivering documentation, application guides, manuals etc.
- Training the clients staff on the operation and maintenance of the systems. Supporting colleagues with internal IT issues.
- General PC Maintenance.
Position 2
IT Technician
Job Overview
IT Technician required to join our Field Services team, which will involve working on site with our clients, helping to deliver a broad range of IT support solutions, along with providing brilliant customer service at all times.
Duties and Responsibilities
- Presenting the proposed solutions to the clients over the telephone and face to face and explaining the industry jargon in a clear, confident and concise manner.
- Designing, building and testing hardware and software for inclusion into systems both at our facility and on site. Installing and maintaining systems.
- Problem solving both before and during installation.
- Ensuring that during on site project work customer requirements are met wherever feasible. Providing professional and competent pre and post-sales support to customers. Writing and delivering documentation, application guides, manuals etc.
- Training the clients staff on the operation and maintenance of the systems. Supporting colleagues with internal IT issues.
- General PC Maintenance.
Companies
Our graduates now work with







Why choose us?
We are the most cost-effective and comprehensive all-in-one solution in the UK for you to not only train for a new career in IT but actually start one.

What do we provide?
- Accredited training courses from CompTIA, Microsoft, Cisco & ITIL
- Official CompTIA A+ Exams (Worth £350)
- Live Lab for your practical work
- Expert CV review
- £21K-£30K Job Guarantee within 20 miles of your home location
- 100% of your course fees back if you’re not placed into a role
- Expert tutor support
- 1 year’s unlimited access

Why you should choose IT?
- 53% of organisations struggle to find qualified professionals
- One of the fastest growing industries in the UK
- Average starting salary of £24K
- Fantastic career opportunities
- A career for life
- Over 200,000 vacancies in the UK
- Salaries increasing 4.2% per year
- Average salary for IT professionals is £47K

What salary can you expect?
- IT Technician – £24,000
- 2nd Line Support – £32,000
- Network Engineer – £38,000
- Server Administrator – £42,000
- IT Manager – £45,000
- IT Consultant – £52,000
- Cyber Security Consultant – £90,000
Book Your IT Technician Traineeship
Only £896
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