Ross McGinness

Job Before: Student

Job Now: Technical Remote Specialist @ DXC Technology

Course: IT Technician Traineeship
Placement Date: February 2022
Why did you start the Traineeship?
I started the traineeship as I felt that I needed a change in my career. I have always been quite good with computers and felt that I would really enjoy working in an industry where I am always learning and that gives me a great chance to progress each year.
What did you enjoy most about the Traineeship?
Getting hands-on experience using the Practice Labs was the best part of the traineeship. It really helped solidify my knowledge and gave me a great talking point in my interview for my current role.
What's your current role like?
I am currently training to work on a service desk. This involves a whole host of different tasks including creating and building accounts, transferring files across secure networks and providing 1st line support over the phone.