Dylan Millinger

Job Before: Maintenance Operator

Job Now: 1st Line Support Engineer @ AdEPT Technology Group PLC


Course:  IT Technician Traineeship
Placement Date: March 2023

Why did you start the Traineeship?
I started the traineeship because I’ve always had an interest in IT, but due to circumstances, I couldn’t pursue it until recently, thanks to IT Career Switch.
What did you enjoy most about the Traineeship?
I enjoyed the amount of knowledge I gained from this course, theoretical and practical as well, as it prepares you for the workplace.
What's your current role like?
My current role as a 1st line support engineer for an MSP involves me working through tickets, and dealing with a wide variety of topics, allowing me to gain a broad knowledge of IT, and giving me a good foundation for the beginning of my career.