David Kolsmyr

Job Before: Fundraiser

Job Now: IT Help Desk Support @ Frontline Managed Services


Course: IT Technician Traineeship
Placement Date: March 2022

Why did you start the Traineeship?

I started this traineeship to give me the possibility to finally get involved in IT and a career I’ve wanted to be in for a long time. Without having any good way to get there.

What did you enjoy most about the Traineeship?
I really enjoyed the freedom of it all, the practice labs were great fun to work and play around with.
Good and clear information from the videos and then one of the biggest reasons I even started this traineeship, the help with my resume and looking for a job was greatly appreciated.
What's your current role like?
It’s definitely interesting, sometimes it can be a bit overwhelming with the number of different systems we use. Due to us being an external help desk company supporting many different firms.
Great learning experience though, which is what I wanted to give me more opportunities to grow and further progress my career towards CyberSecurity.
I’m very happy I took the road I did and have started my new career now!