Job Before: Customer Service Agent
Job Now: Data Centre Services Engineer @ Pulsant
Why did you start the Traineeship?
After 10 years of working in customer service and exhausting my soft skill potential, I knew my prospect of career progression had become fairly limited. I needed change and the excitement of learning new hard skills. IT was the obvious choice for me, as I know there is always more to learn and to look forward to.
What did you enjoy most about the Traineeship?
Most courses are very interesting and well presented. The structure of this traineeship is brilliant, each new step is a coherent follow-up on the previous one up to the official exam. I admit that I particularly enjoyed all the help provided in making my CV and preparing for job interviews.