Job Before: Reporting Coordinator
Job Now: IT Support Technician @ The Perfume Shop
Why did you start the Traineeship?
I wanted to start a new career in something I thought I’d excel at and grow. I decided the lockdown was a good opportunity to start training and, having followed the progress of a Youtuber that had recently switched to IT, wanted to commit to a new career in networking.
What did you enjoy most about the Traineeship?
I liked that the trainers often provided real-life examples of their own experience in various roles and how they applied the theory of the course to problems they encountered and solved.
What's your current role like?
I am often on the phone helping retail stores around the country troubleshoot IT problems. It can be challenging at times, but also very rewarding when you solve the problem.