Job Before: Prison Officer
Job Now: IT Help Desk Support @ Permatek Ltd
Why did you start the Traineeship?
I started the traineeship because I found myself stuck in a job/position I didn’t find enjoy or felt couldn’t offer me much more in terms of job satisfaction.
What did you enjoy most about the Traineeship?
I enjoyed the bite-size lessons alongside the simulation which helped not make me feel like I wasn’t going to be thrown into a position I couldn’t handle.
What's your current role like?
My current role is more ‘technically enjoyable’ as I personally enjoy troubleshooting and problem-solving for clients. As it is such a bespoke system we use it makes me feel quite unique in the sense of only a few others can work on this system and software.