Job Before: Warehouse Operative
Job Now: IT Help Desk Representative @ ReAssure
Why did you start the Traineeship?
I started the Traineeship as I had always worked in dead end, minimum wage jobs and was looking for a career with a good path moving forward in my life.
What did you enjoy most about the Traineeship?
I think what I enjoyed most about the traineeship was how clear the path was and steps to complete the journey, so I would always know what I had to do next and how long each step would take me. Furthermore, I also thoroughly enjoyed the praticelabs work giving me realistic on the job training.
What's your current role like?
My current role is very enjoyable, as a 1st line service desk representative my day has a lot of variety in the challenges people are facing. I’m learning more every day and will have a lot of opportunity to train and progress within the field, especially with the second part of my traineeship in cybersecurity.