I think what I enjoyed most about the traineeship was how clear the path was and steps to complete the journey, so I would always know what I had to do next and how long each step would take me. Furthermore, I also thoroughly enjoyed the praticelabs work giving me realistic on the job training.

My current role is very enjoyable, as a 1st line service desk representative my day has a lot of variety in the challenges people are facing. I’m learning more every day and will have a lot of opportunity to train and progress within the field, especially with the second part of my traineeship in cybersecurity.