Rob McIlwain

Job Before: Warehouse Assistant

Rob McIlwain IT Career Switch

Job Now: Technical Remote Specialist @ FDS, A DXC Technology Company

Rob McIlwain IT Career Switch

Course: Network EngineerĀ Traineeship
Placement Date: June 2021

Why did you start the Traineeship?
To specialise in network engineering, having finished a degree in Sound Technology before the covid outbreak.
What did you enjoy most about the Traineeship?
The LiveLabs were very useful and interesting, in order to put theoretical knowledge into practical use.
What's your current role like?
I’m currently a Technical Remote Specialist at DXC Technology, handling service desk calls and live chats, providing fixes and generating tickets for on-site engineers.