Nikolett Majsa

Job Before: Food Server

Job Now: 1st line IT technician @ Sussex Community Dermatology Service Ltd




Course: IT Technician Traineeship
Placement Date: October 2021

Why did you start the Traineeship?
I found the traineeship in an advertisement while browsing for office jobs. Since I had been working in the restaurant industry for many years, I found myself having difficulties finding a job where I was supposed to work from Monday to Friday, 9-5. The traineeship guaranteed a job upon completion, so I went for it. I promised myself I would complete all stages, so I could finally change my career. Now, 16 months later, I have a completely different lifestyle and an interesting new IT job that I’m enthusiastic about. I would have never thought I could change my life so significantly by myself, but ITCareerSwitch proved me otherwise.
What did you enjoy most about the Traineeship?
Apart from the job guarantee, I really liked the practice labs, where I could play around with virtual computers. It was really informative, and even today I like to go back to them to practice. It was also nice to have support from you all the time.
What's your current role like?
Sometimes I do feel a little overwhelmed because this is my first IT job after all, but my colleagues are super friendly, helpful and supportive. There is still a lot to learn, but I’m happy about that as I’m always seeking ways to improve myself. I am also eager to put everything I studied into practice. I really enjoy it when I can do a ticket by myself, and I can’t wait to be able to resolve more difficult issues.