Job Before: Customer Support
Job Now: Network Operations Center Engineer @ Proofpoint
Why did you start the Traineeship?
I was interested in IT since I was little but never had the chance to study or enrol in a degree to specialise in it. So when I saw the IT Career Switch I realised it would be a great opportunity for me to get my foot in the door.
What did you enjoy most about the Traineeship?
Practical labs were my favourite, especially the Active Directory section. Those were a great way to prepare for the CompTIA PBQs as well.
What's your current role like?
I enjoy working in my new role, I am learning a lot, especially about Linux, different commands and tools. I am also familiarising myself with OS X systems and different types of tickets for troubleshooting.