Moses Abe

Job Before: Customer Service


Job Now: Service Desk Specialist @ Ticketmaster


Course: IT Technician Traineeship
Placement Date: May 2021

Why did you start the Traineeship?

I wanted to turn my passion for IT into a career. I applied for jobs but was unable to get any interview. I really need a way to refresh my knowledge and build on what I already know and also, get a needed experience that employers are looking for. IT Career change was just what I needed to achieve this. The offerer exactly what I needed.

What did you enjoy most about the Traineeship?

The way the training is structured so that i can pace myself. Even though i was working a different job at the time, I was able to flexibly study. The  part enjoyed the most is the practical aspect which provided the much needed experience.

What's your current role like?

Fantastic! I get to work with different experts on the daily bases. We are always working in new applications, software. The most interesting part is my role is very dynamic which means I get to deal with different challenges every other day.