Job Before: Commercial Insurance Broker
Job Now: Service Desk Analyst @ Melius Group Limited
Why did you start the Traineeship?
What did you enjoy most about the Traineeship?
What's your current role like?
My role involves creating detailed notes of any problems the user may be experiencing, determining the steps they can take to resolve the issue and managing incoming support requests. I have lots of practical skills to learn and develop further, and I look forward to doing so.