Lewis Champion
Job Before: Professional Athlete
Job Now: 1st Line Support Analyst @ ESP Global Services
Why did you start the Traineeship?
I started the Traineeship because I was seeking a career change and wanted to find a field that I was truly passionate about—one that would also provide continuous opportunities for learning and growth.
What did you enjoy most about the Traineeship?
I really appreciated the flexibility of the Traineeship, as being able to progress at my own pace was essential for me. The Live Labs were particularly valuable, as they allowed me to apply what I had learned in a practical, hands-on environment.
What's your current role like?
I’m currently working as a 1st Line Support Analyst, and I’m really enjoying it. It’s a great balance between applying my technical knowledge to troubleshoot and resolve issues while also delivering excellent customer service. I find it incredibly rewarding to ensure that each client I assist has a smooth and positive experience.