Joshua Marshall

Job Before: Unemployed

Joshua Marshall IT Career Switch

Job Now: Service Desk Technical Analyst @ CGI



Joshua Marshall IT Career Switch

Course: Network Engineer Traineeship
Placement Date: October 2021

Why did you start the Traineeship?
I started my traineeship because I’ve always been interested in IT but haven’t had any professional experience. I like the challenge of an ever-growing environment with new stuff to learn no matter what.
What did you enjoy most about the Traineeship?
In the course, I enjoyed working at my own pace and the sense of accomplishment when I passed my exam, this was in my own time with nobody directing me on how to learn so I could study at a pace right for me. I also liked that the personal tutors who are assigned to you replied within about a 30minute are time frame, sometimes 5minutes, this is very helpful as if you get stuck you can move on within a very short period of time.
What's your current role like?
I am now working as a Service Desk Technical Analyst with CGI, I have many opportunities in the coming future to progress my career, including the step 4 courses provided by IT Career Switch for my CCNA qualification (Network Engineering program). I intend to progress my career within a few years to either a network engineer or a technician of sorts, and I couldn’t have done it without It Career Switch. You really get your moneys worth within the course if you work at it and I appreciate everyone who made it possible.