Ewelina Smola

Job Before: Customer Assistant

Ewelina Smola IT Career Switch

Job Now: Service Desk Analyst @ Sword ITS



Ewelina Smola IT Career Switch

Course: IT Technician Traineeship
Placement Date: September 2021

Why did you start the Traineeship?
I started the traineeship because I was tired of working jobs that I wasn’t passionate about and wanted to get qualified to start in the IT sector. It was also important to me to be able to do it quicker than in the traditional few years college/University way.
What did you enjoy most about the Traineeship?
What I enjoyed the most was the flexibility and convenience that the traineeship provided. I could drop and pick up studies whenever it was convenient for me. Also, the fact that I could start and follow through as a complete beginner made it worth it.
What's your current role like?
At the moment I work as a Service Desk Analyst. My new job is amazing! I’m learning the trade and doing what I’m passionate about.