Job Before: Operations Manager
Job Now: IT Field Technician @ nGeneration LTD
Why did you start the Traineeship?
After over 20 years in hotels and restaurants I needed a new, more challenging career. I wasn’t sure what area of IT I wanted to specialise in, so I needed a course that could introduce me to a broad scope of IT careers.
What did you enjoy most about the Traineeship?
The video classes gave a fantastic initiation into IT, but for me, the Live Labs were an indispensable learning tool. Having the chance to practice everything I learned and to make mistakes in a live environment was essential.
What's your current role like?
My new job is challenging and fulfilling. I travel all over the country giving support to hospitality businesses, using my existing customer service experience and the skills I learned with IT Career Switch. There is on-the-job training and plenty of opportunity to expand my knowledge and grow my career.