Daniel Millward

Job Before: Store Merchandiser

Daniel Millward IT Career Switch

Job Now: Service Desk Engineer @ Scoria Tech
Course: IT Technician Traineeship
Placement Date: July 2020
Why did you start the Traineeship?
I had been working in retail operations for a long time and wanted to move into a growing industry that provided opportunity to progress. I’ve always had an interest in IT, and after researching, ITCareerSwitch seemed like a good opportunity to get my foot in the door.
What did you enjoy most about the Traineeship?
The traineeship provided a robust curriculum that covered a wide range of basic IT concepts. I appreciated being able to move through the content at my own pace and work towards an industry recognised certification.
What's your current role like?
My current role is incredibly busy. Working in a company that provides managed IT services means learning a number of different systems and configurations as well as supporting a large amount of end users. However this gives the perfect opportunity to build upon the knowledge I gained in my traineeship.