Job Before: Operations Manager
Job Now: Technical Support Assistant @ A Productions LTD
Why did you start the Traineeship?
What did you enjoy most about the Traineeship?
What's your current role like?
Monitoring regular backups of files
Updating / Improving / streamlining backup systems
Monitoring on-site storage
Configuring and monitoring render machines, making sure that they’re working properly
Auditing hardware in-house
Configuring correct permissions of files and folders on all our servers and backup devices
Deploying PCs and any required peripherals to new starters
Deploying necessary updates and installations on servers
Troubleshooting hardware and software issues from users
Researching possible improvements to current systems
Liaising with external IT support if necessary
I was able to put to good use some of the skills that I learnt from the Traineeship, especially file/folder permissions and sharing, backups, server manager, remote access, between other concepts. Whilst demanding in itself, the job allows me a good work-life balance, and gives me enough time to keep studying IT and particularly the Cybersecurity part of the training.